How X-Print Increased Profits By 600% In A Year With Sellbery
«X-Print» — print-on-demand T-shirts with a unique design
Location: Ehrenfeld, Cologne, Germany
ChallengesX-Print’s business model involves an IT platform for crowd designing, own printing house and delivery service. In the very beginning, the only source for e-commerce traffic was the company website. To diversify its sales channels and scale a marketplace for its specific niche, X-Print started using amazon.com to execute a multichannel approach to fully reach their customers. However with tons of information at Amazon platform X-Print team was not able to monitor and update the product line and properly serve orders. As founder of X-Print Nino Boender said, a customer defection rate started increasing and X-Print was facing financial difficulties.
SolutionSolution how to cope with a total sales mess for X-Print came when one of the X-Print developers suggested using Sellbery. Sellbery connected own X-Print (Magento) platform with Amazon marketplace and gave an X-Print team a tool to control all products again. Sellbery synchronised all orders and shipments statuses, so that the team could monitor sales and creative products delivery in real time.
ResultsOnce Sellbery came to play, X-Print received its renewed marketplace with a full control panel at one single storage. From that moment, X-Print was able to respond to customer demand within several minutes and deliver product once it has been offered.
«We are happy that all our sales channels are at one’s fingertips», said the founder of X-Print Nino Boender.